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Harbor Freight Reviews

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No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Harbor Freight via phone. Our aim is to assist you in efficiently locating the phone number of Harbor Freight and address any concerns or inquiries you may have about your Harbor Freight purchases. We understand that waiting on hold for extended periods to inquire about your order on Harbor Freight can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Harbor Freight representative once you've reached them. By following our step-by-step guide for contacting Harbor Freight customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Harbor Freight representative assist you more effectively. We also provide guidance on how to ask the Harbor Freight representative for assistance, as well as how to follow any instructions provided by the Harbor Freight representative.

With this information, you can reach out to the Harbor Freight customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Harbor Freight purchases.

Harbor Freight Phone Number

Toll-Free Number:

805-388-1000

Current wait: 7 mins (3m avg)

Hours: Mon-Fri 9am-5pm PST

Best time to call: 10:15am

Customer Service Phone Number:

  • (800) 444-3353

  • (888) 838-3421

  • (877) 881-8578

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What happened: Just bought a product from your mobile Al location but they only had * in stock so I called Slidell Louisiana to see if they had * in stock and spoke to the rudest guy ever he actually hung up in midsentence while I was talking. Please call me at **********

What happened: I was trying to do something, and ran into a problem.

What happened: I tried to return a Jack and impact with the receipt less then a week after purchase I had the receipt and the card used for the purchase but I didn’t have the phone that was used when I was purchasing because my buddy imputed his number in hopes of being able to use or gain any kind of reward points being that he often shopped there and I was busy loading the rest of my order into the cart. When I went to return the manager named David at the store on sunset in Las Vegas was immediately hostile and rude because I came in ** mins before closing he claimed that if I didn’t have the phone number that was given when I made the purchase even if I had the receipt and unopened product as well as my debit card used for the purchase that he won’t let me return. After a short argument he started to threaten me and told me to wait around for him in the parking lot and that he would show me what he will do to me . I want my money back and I want a complaint made for the harassing nature of the so called store manager.

What happened: I tried to return a Jack and impact with the receipt less then a week after purchase I had the receipt and the card used for the purchase but I didn’t have the phone that was used when I was purchasing because my buddy imputed his number in hopes of being able to use or gain any kind of reward points being that he often shopped there and I was busy loading the rest of my order into the cart. When I went to return the manager named David at the store on sunset in Las Vegas was immediately hostile and rude because I came in ** mins before closing he claimed that if I didn’t have the phone number that was given when I made the purchase even if I had the receipt and unopened product as well as my debit card used for the purchase that he won’t let me return. After a short argument he started to threaten me and told me to wait around for him in the parking lot and that he would show me what he will do to me . I want my money back and I want a complaint made for the harassing nature of the so called store manager.

What happened: The problem: Forgot password on cobra security system. Need a reset pass code

What happened: I just tried your automated phone service and it helps me at all then was asked to enter my account number well on my statement I have only the last * members of the account it wouldn’t work so then it asked me for my ss * so I gave my last * digit and still couldn’t get anywhere then I asked for customer service and got someone that I couldn’t understand because there was a rooster crooing in the background worse customer service I have had to deal with you should keep your customer service in house last time I will ever deal with your phone service very disappointed A very value customer for a long time

What happened: I was trying to do something, and ran into a problem.

QA

How to contact Harbor Freight by phone?

To contact the Harbor Freight customer service by phone, you can follow these steps:

  • Look up the phone number of the Harbor Freight customer service. The phone number is listed on harborfreight.com. Or check out the Harbor Freight phone number page on WorthEPenny.

  • Dial the Harbor Freight phone number 805-388-1000.

    Hours: Mon-Fri 9am-5pm PST

    Best time to call: 10:15am

  • Wait for an answer: Once the call is connected, wait for a Harbor Freight representative to answer on the other end.

    Average wait time: 3m

  • Identify yourself and state your reason for calling the Harbor Freight representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Harbor Freight to help them assist you.

  • Ask for assistance: Ask the Harbor Freight representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Harbor Freight needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Harbor Freight representative: After you have received the assistance you need, thank the Harbor Freight representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Harbor Freight, you can follow these steps:

  • Dial the Harbor Freight customer service phone number 805-388-1000, which can be found on the Harbor Freight website or in your order confirmation email form Harbor Freight. Or check out the Harbor Freight phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Harbor Freight. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Harbor Freight representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Harbor Freight representative.

  • If the system still doesn’t connect you to a Harbor Freight representative, stay on the line without pressing any keys. Harbor Freight will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Harbor Freight.

  • Once you reach a live person, explain your issue and provide any relevant information about your Harbor Freight order. The Harbor Freight representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Harbor Freight website. This may allow you to connect with a Harbor Freight representative more quickly and efficiently than calling.

QA

Any tips for calling Harbor Freight customer service?

When calling Harbor Freight customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Harbor Freight account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Harbor Freight representative without any disruptions or background noise.

  • Be polite and respectful to the Harbor Freight representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Harbor Freight.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Harbor Freight representative address your concern.

  • If the initial Harbor Freight representative is unable to resolve your issue, politely ask to speak with a supervisor from Harbor Freight or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Harbor Freight representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Harbor Freight after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Harbor Freight customer service.

QA

What can I do If I am unhappy with my call to Harbor Freight?

If you are unhappy with your call to Harbor Freight customer service, there are several options you can try:

  • Call again: Try calling Harbor Freight customer service again and speak to a different Harbor Freight representative. Sometimes a different Harbor Freight representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Harbor Freight representative, you can ask to speak with a supervisor from Harbor Freight or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Harbor Freight may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Harbor Freight customer service through other channels, such as email or chat. You can also explore the Harbor Freight Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Harbor Freight service, you may want to consider other options such as returning the product you bought on Harbor Freight or filing a complaint with a consumer protection agency.

QA

How do I contact Harbor Freight via live chat?

No, Harbor Freight hasn’t provided any live chat service currently. While live chat support is not currently available, Harbor Freight offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Harbor Freight customer service by phone, email, or social media. Phone support is available during Mon-Fri 9am-5pm PST, and customers can expect a prompt response from a Harbor Freight representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Harbor Freight.

QA

How to contact Harbor Freight via social media?

You can contact Harbor Freight via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Harbor Freight via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Harbor Freight official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Harbor Freight, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Harbor Freight. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Harbor Freight social media team.

Please note that the social media accounts of Harbor Freight are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Harbor Freight for certain issues. For urgent or complex issues, it's recommended to contact Harbor Freight customer service via phone or chat for more personalized assistance.

QA

Does Harbor Freight have an email? How to contact Harbor Freight customer service by email?

Yes, to contact the Harbor Freight customer support by email, follow these steps:

  • Go to harborfreight.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Harbor Freight and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Harbor Freight order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Harbor Freight order number or username.

  • Once you have completed the email, click send. You should receive a response from the Harbor Freight customer support team within a few business days.

QA

What is WorthEPenny's relationship to Harbor Freight?

To put it simply, WorthEPenny is an independent third-party website that is not related to Harbor Freight. WorthEPenny provides free tools and resources to assist customers in reaching Harbor Freight customer service more efficiently, such as the Harbor Freight phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Harbor Freight, as well as forums where Harbor Freight customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Harbor Freight, it is not associated with or endorsed by Harbor Freight.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Harbor Freight official app or the Harbor Freight company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Harbor Freight trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Harbor Freight. All references by WorthEPenny to third-party trademarks like Harbor Freight are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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